Bilingual/Bicultural Medically Trained Interpreters.
JRivera Associates’ interpreting services is focused solely on the health care system – nothing else. While other interpreter services may use non-medical personnel, our team is comprised exclusively of medically trained Medical Assistants and RNs-As such, we’ve taken a different approach in hiring and training of medical interpreters. We are a medical call center service provider that requires at least a Medical Assistant Certificate and six months in the medical field prior to hire. In addition, our unique ongoing training curriculum trains and tests the following:
- Fluency in Spanish and English, including regional varieties and common colloquialisms.
- Mastery in interpretation and translation.
- Cultural competence and an understanding of how to build trust with diverse Latino populations.
- Understanding of medical terminology, including HIPAA, health conditions and medical specialties.