Modern Healthcare, August 2014 “… As the U.S. grows increasingly more linguistically and culturally diverse, some safety experts worry that healthcare providers too often are not making professional interpreter and translator services available to patients and families.” Read full...
Wisconsin State Journal, June 2014 “…Years ago, hospitals and clinics relied on bilingual employees or patients’ family members to help if communication wasn’t clear. But medicine is technical, with liability on the line. Family members sometimes filter information, thinking they’re protecting loved ones when they could be jeopardizing their care.” Read full...
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